Proposify incident

We are investigating reports of major outage

Critical Resolved View vendor source →

Proposify experienced a critical incident on February 1, 2024 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 04:15 PM UTC
Resolved
Feb 01, 2024, 06:56 PM UTC
Duration
2h 40m
Detected by Pingoru
Feb 01, 2024, 04:15 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. investigating Feb 01, 2024, 04:15 PM UTC

    We are currently investigating this issue.

  2. identified Feb 01, 2024, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 01, 2024, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 01, 2024, 06:56 PM UTC

    This incident has been resolved.