Proposify incident

We are investigating reports of major outage

Critical Resolved View vendor source →

Proposify experienced a critical incident on April 12, 2024 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2024, 06:46 PM UTC
Resolved
Apr 12, 2024, 07:02 PM UTC
Duration
16m
Detected by Pingoru
Apr 12, 2024, 06:46 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. investigating Apr 12, 2024, 06:46 PM UTC

    We are currently investigating this issue.

  2. identified Apr 12, 2024, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 12, 2024, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 12, 2024, 07:02 PM UTC

    This incident has been resolved.