Proposify experienced a minor incident on July 19, 2021 affecting Proposal Previews, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 19, 2021, 07:24 PM UTC
Our SSL provider is currently facing an outage. Preview links on accounts using custom domains will experience degraded service, including outage. Accounts not using custom domains should be unaffected. We've reached out to our certification provider and are monitoring closely for updates.
- monitoring Jul 19, 2021, 07:25 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 19, 2021, 07:35 PM UTC
Our SSL certification provider has resumed issuance and are monitoring closely to ensure the problem has been resolved.
- monitoring Jul 19, 2021, 08:08 PM UTC
We've tested our accounts locally and custom domains appear to be loading correctly once again. We will continue to monitor the situation until we receive the "all clear" from our provider.
- resolved Jul 19, 2021, 11:29 PM UTC
This incident has been resolved.