Proposify incident
Degraded Performance on Custom Preview Domains with SSL Certificates
Proposify experienced a minor incident on January 12, 2023 affecting Proposal Previews, lasting 11h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Proposal Previews
Update timeline
- investigating Jan 12, 2023, 12:43 AM UTC
Our provider of SSL certificates for custom preview domains is currently facing degraded service. Preview links on accounts using custom SSL domains will experience degraded service, including outage. Accounts not using custom SSL domains should be unaffected. We've reached out to our certification provider and are monitoring closely for updates.
- monitoring Jan 12, 2023, 04:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2023, 11:58 AM UTC
This incident has been resolved.