Proposify incident

Outage of some Proposify Features due to AWS Incident

Major Resolved View vendor source →

Proposify experienced a major incident on June 13, 2023 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:02 PM UTC
Resolved
Jun 13, 2023, 10:51 PM UTC
Duration
2h 49m
Detected by Pingoru
Jun 13, 2023, 08:02 PM UTC

Affected components

Proposal PreviewsProposal EditingEmail System

Update timeline

  1. investigating Jun 13, 2023, 08:02 PM UTC

    Amazon Web Services (AWS), which hosts the Proposify application, is suffering from a widespread outage. This is impacting some functionality on the Proposify application, including PDF export, Proposal Archiving and Proposal Sending. We will update this status page as new information from Amazon Web Services becomes available.

  2. monitoring Jun 13, 2023, 08:58 PM UTC

    The AWS outage has begun to resolve, and we are seeing decreased error rates with the Proposify application. We are monitoring to ensure the incident is resolved and full Proposify functionality is restored.

  3. resolved Jun 13, 2023, 10:51 PM UTC

    AWS has reported that all its services are now fully functional. The Proposify application is now fully functional.