Proposify incident

Application down

Critical Resolved View vendor source →

Proposify experienced a critical incident on January 9, 2024 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 06:29 PM UTC
Resolved
Jan 09, 2024, 06:38 PM UTC
Duration
8m
Detected by Pingoru
Jan 09, 2024, 06:29 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. identified Jan 09, 2024, 06:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 09, 2024, 06:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 09, 2024, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2024, 06:38 PM UTC

    This incident has been resolved.