Proposify incident

High level of errors with our API service

Minor Resolved View vendor source →

Proposify experienced a minor incident on January 17, 2024 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 02:45 PM UTC
Resolved
Jan 17, 2024, 03:32 PM UTC
Duration
46m
Detected by Pingoru
Jan 17, 2024, 02:45 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. investigating Jan 17, 2024, 02:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 17, 2024, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2024, 03:32 PM UTC

    This incident has been resolved.