Proposify incident

We are investigating reports of major outage

Critical Resolved View vendor source →

Proposify experienced a critical incident on May 10, 2024 affecting Proposal Previews and Proposal Editing and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 06:13 PM UTC
Resolved
May 10, 2024, 06:20 PM UTC
Duration
7m
Detected by Pingoru
May 10, 2024, 06:13 PM UTC

Affected components

Proposal PreviewsProposal EditingThird Party IntegrationsEmail System

Update timeline

  1. investigating May 10, 2024, 06:13 PM UTC

    We are currently investigating this issue.

  2. identified May 10, 2024, 06:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 10, 2024, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 10, 2024, 06:20 PM UTC

    This incident has been resolved.