PropertyMe experienced a critical incident on December 12, 2018 affecting PropertyMe, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 12, 2018, 02:44 AM UTC
An invalid certificate is causing an outage on the PropertyMe site. Our engineers have identified the issue and are currently working on a fix for the outage.
- monitoring Dec 12, 2018, 03:09 AM UTC
The main site is back up and we are monitoring it for any issues. We are still investigating my.propertyme.com and will have further updates once it is back up.
- monitoring Dec 12, 2018, 03:18 AM UTC
my.propertyme.com is now back up and running. We are closely monitoring the situation and will have further updates once we have verified that everything has gone back to normal.
- resolved Dec 12, 2018, 03:26 AM UTC
The invalid certificate issues have been resolved and access to the PropertyMe website has been restored.