PropertyMe incident

Outbound exception errors have taken some of our web servers offline.

Major Resolved View vendor source →

PropertyMe experienced a major incident on February 11, 2019 affecting PropertyMe, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2019, 11:01 PM UTC
Resolved
Feb 12, 2019, 02:17 AM UTC
Duration
3h 15m
Detected by Pingoru
Feb 11, 2019, 11:01 PM UTC

Affected components

PropertyMe

Update timeline

  1. identified Feb 11, 2019, 11:01 PM UTC

    The development team has identified the issue and is putting together a hotfix to get the unhealthy web servers up and running again.

  2. monitoring Feb 11, 2019, 11:38 PM UTC

    A fix has been created and we are monitoring our web servers as we roll out the server hotfix.

  3. resolved Feb 12, 2019, 02:17 AM UTC

    Our web servers are all back to normal and are slowly working through the queue of tasks that piled up as a result of the partial outage.