PropertyMe incident

PropertyMe is currently experiencing degraded performance.

Major Resolved View vendor source →

PropertyMe experienced a major incident on August 2, 2020 affecting PropertyMe, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2020, 11:36 PM UTC
Resolved
Aug 03, 2020, 12:05 AM UTC
Duration
29m
Detected by Pingoru
Aug 02, 2020, 11:36 PM UTC

Affected components

PropertyMe

Update timeline

  1. investigating Aug 02, 2020, 11:36 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 02, 2020, 11:36 PM UTC

    Users are experiencing slowness accessing and using all features in the PropertyMe app. We are working to understand the full cause and restore the service as quickly as possible. More updates to follow shortly.

  3. investigating Aug 02, 2020, 11:54 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 03, 2020, 12:02 AM UTC

    We are continuing to investigate this issue.

  5. resolved Aug 03, 2020, 12:05 AM UTC

    Performance degradation has now been resolved and we will continue to monitor.