PropertyMe incident

Email Processing Delays

Minor Resolved View vendor source →

PropertyMe experienced a minor incident on August 6, 2020, lasting 23h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2020, 11:36 PM UTC
Resolved
Aug 07, 2020, 11:32 PM UTC
Duration
23h 56m
Detected by Pingoru
Aug 06, 2020, 11:36 PM UTC

Update timeline

  1. identified Aug 06, 2020, 11:30 PM UTC

    We are currently experiencing delays in message processing due to an upstream issue with a third-party service provider.

  2. identified Aug 06, 2020, 11:36 PM UTC

    We are currently experiencing delays in message processing due to an upstream issue with a third-party service provider.

  3. monitoring Aug 07, 2020, 06:57 AM UTC

    We continue to monitor message processing delays resulting from the upstream issue. Outbound messages are still experiencing delays, inbound messages have returned to normal operation.

  4. resolved Aug 07, 2020, 11:32 PM UTC

    This incident has been resolved.