PropertyMe experienced a critical incident on January 18, 2024 affecting my.propertyme.com, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
my.propertyme.com
Update timeline
- identified Jan 18, 2024, 06:24 AM UTC
My.PropertyMe.com is currently inaccessible and the tenant and owner mobile applications are also experiencing issues. We have identified the problem and should have systems operational shortly.
- monitoring Jan 18, 2024, 06:49 AM UTC
Service is gradually being restored. You may still experience issues until restoration is complete.
- resolved Jan 18, 2024, 06:58 AM UTC
All systems are now back to normal operation