PropertyMe incident

Partial email provider outage.

Major Resolved View vendor source →

PropertyMe experienced a major incident on February 5, 2019, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2019, 07:00 AM UTC
Resolved
Feb 06, 2019, 10:16 PM UTC
Duration
1d 15h
Detected by Pingoru
Feb 05, 2019, 07:00 AM UTC

Update timeline

  1. monitoring Feb 05, 2019, 07:00 AM UTC

    We are currently experiencing errors with our third-party email provider, and they are currently resolving the issue. We will add more updates as they trickle in.

  2. monitoring Feb 05, 2019, 11:35 PM UTC

    We are continuing to monitor Mandrill (our third-party email provider) while they recover from their outage. Our engineers are currently investigating switching to another provider so that we can process existing emails that might have failed to go out as a result of the Mandrill outage.

  3. resolved Feb 06, 2019, 10:16 PM UTC

    This incident has been resolved.