PropertyMe incident

We have identified a login problem affecting portfolios in the test program

Major Resolved View vendor source →

PropertyMe experienced a major incident on October 22, 2019 affecting PropertyMe and my.propertyme.com, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 10:37 PM UTC
Resolved
Oct 22, 2019, 10:50 PM UTC
Duration
13m
Detected by Pingoru
Oct 22, 2019, 10:37 PM UTC

Affected components

PropertyMemy.propertyme.com

Update timeline

  1. identified Oct 22, 2019, 10:37 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 22, 2019, 10:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 22, 2019, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2019, 10:50 PM UTC

    This incident has been resolved.