Proof Serve incident

API experiencing elevated response times

Critical Resolved View vendor source →

Proof Serve experienced a critical incident on November 18, 2022, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2022, 10:36 PM UTC
Resolved
Nov 18, 2022, 11:15 PM UTC
Duration
39m
Detected by Pingoru
Nov 18, 2022, 10:36 PM UTC

Update timeline

  1. resolved Nov 30, 2022, 03:07 AM UTC

    The Proof API experienced elevated response times at 5:36 PM EST due to our database having an unusually high CPU load, which in turn negatively impacted the usability of our web & mobile apps. Our engineering team immediately began investigating at 5:38 PM and the issue was resolved at 5:58 PM.