ProNavigator experienced a major incident on June 6, 2025 affecting Login, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating Jun 06, 2025, 07:33 PM UTC
Autoprovisioned SSO users are unable to login with error: {"message": "Endpoint request timed out"}
- monitoring Jun 06, 2025, 07:38 PM UTC
A fix has been applied and we are monitoring.
- resolved Jun 06, 2025, 07:43 PM UTC
Affected users are now able to login.