ProNavigator incident

ProNavigator Document Access

Major Resolved View vendor source →

ProNavigator experienced a major incident on June 2, 2022 affecting ProNavigator Platform and Library, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2022, 06:58 PM UTC
Resolved
Jun 02, 2022, 07:08 PM UTC
Duration
10m
Detected by Pingoru
Jun 02, 2022, 06:58 PM UTC

Affected components

ProNavigator PlatformLibrary

Update timeline

  1. investigating Jun 02, 2022, 06:58 PM UTC

    We are currently investigating an issue that delays a document from being opened.

  2. investigating Jun 02, 2022, 07:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 02, 2022, 07:08 PM UTC

    This incident has been resolved.