ProNavigator incident

Search and Library Slowness and Timeouts

Major Resolved View vendor source →

ProNavigator experienced a major incident on September 18, 2024 affecting Library, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 07:33 PM UTC
Resolved
Sep 18, 2024, 07:47 PM UTC
Duration
14m
Detected by Pingoru
Sep 18, 2024, 07:33 PM UTC

Affected components

Library

Update timeline

  1. identified Sep 18, 2024, 07:33 PM UTC

    The issue has been identified and a fix is in progress.

  2. monitoring Sep 18, 2024, 07:46 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Sep 18, 2024, 07:47 PM UTC

    This incident has been resolved.