Progress Telerik incident

Dojo cannot load saved snippets, nor create new snippets.

Major Resolved View vendor source →

Progress Telerik experienced a major incident on March 23, 2020 affecting Kendo UI Dojo, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2020, 02:54 PM UTC
Resolved
Mar 23, 2020, 08:49 PM UTC
Duration
5h 55m
Detected by Pingoru
Mar 23, 2020, 02:54 PM UTC

Affected components

Kendo UI Dojo

Update timeline

  1. investigating Mar 23, 2020, 02:54 PM UTC

    We are experiencing an internal issue and currently, creating and loading code snippets in our dojo (https://dojo.telerik.com/) is not available. We are working on resolving the issue.

  2. identified Mar 23, 2020, 04:14 PM UTC

    We have taken steps to mitigate the issue, but we are still seeing some instability and performance degradation. We are continuing with our investigation.

  3. monitoring Mar 23, 2020, 08:09 PM UTC

    We have taken additional steps to mitigate the issue and the Core Platform Services are now operational. We will continue to monitor the performance for some time before resolving the incident.

  4. resolved Mar 23, 2020, 08:49 PM UTC

    This incident has been resolved.