Progress Telerik incident

Telerik NuGet Server Availability

Major Resolved View vendor source →

Progress Telerik experienced a major incident on December 15, 2021, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:29 PM UTC
Resolved
Dec 16, 2021, 05:00 PM UTC
Duration
1d 1h
Detected by Pingoru
Dec 15, 2021, 03:29 PM UTC

Update timeline

  1. investigating Dec 15, 2021, 03:29 PM UTC

    We are currently investigating the cause of intermittent 503 errors from both v2 and v3 Telerik NuGet server endpoints.

  2. identified Dec 15, 2021, 04:30 PM UTC

    The problem has been identified and the teams are working on a solution. During this time, you may still experience intermittent trouble with any of the following items: - Downloading installers or packages from telerik.com - Visual Studio extensions that rely on downloading product installers or packages from *.telerik.com - Telerik NuGet server package searches and downloads.

  3. monitoring Dec 15, 2021, 09:04 PM UTC

    A fix has been implemented and services are fully operational. We'll closely monitor the services for a couple hours before closing this incident.

  4. resolved Dec 16, 2021, 05:00 PM UTC

    This incident has been resolved.