Progress Telerik experienced a minor incident on April 27, 2022 affecting Telerik NuGet v3, lasting 13h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 27, 2022, 06:51 PM UTC
In the past 24 hours there were several 2 minute-duration periods where v2 and v3 NuGet servers did not respond to requests. - If you experienced a timeout error, please wait about 10-15 minutes before trying again to avoid being affected by retry congestion. - If you're using an automated workflow that allows you to configure a retry back-off timer, this is highly recommended. We are investigating the issue and will update the status as the situation evolves. thank you for your patience and understanding.
- investigating Apr 27, 2022, 08:09 PM UTC
Downgraded impact from Major to Minor. The v2 server has been responsive for 2+ hours and the v3 endpoint has been responsive for 6+ hours (at the time of this update). However, the underlying cause of the previous outages has not been identified. We will continue to investigate and monitor over the next 12-24 hours and update this incident as necessary.
- investigating Apr 28, 2022, 08:08 AM UTC
The issue is now resolved and we are monitoring the NuGet servers' performance.
- resolved Apr 28, 2022, 08:09 AM UTC
This incident has been resolved.