Progress Telerik incident
Telerik NuGet Servers - Transient Unavailability
Progress Telerik experienced a minor incident on October 4, 2022 affecting Telerik NuGet v3, lasting 14d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 04, 2022, 09:05 PM UTC
We are investigating transient issues that affect a small fraction of users whom are receiving either service index errors from the v3 server; or are getting a 404 from the v2 server. Note: For mission-critical builds, you can always download the .nupkg file of any product from https://www.telerik.com/account/downloads and restore offline.
- investigating Oct 04, 2022, 09:25 PM UTC
Notices: 1) The v2 server is operational, we will continue to monitor this endpoint. 2) We are continuing to investigate the v3 service index issue.
- identified Oct 05, 2022, 05:09 PM UTC
We have identified some issues and are working on fixes for them now. Over the next 24 hours, we will be internally testing and validating the fixes before a potential production roll-out tomorrow afternoon.
- monitoring Oct 10, 2022, 01:51 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 19, 2022, 03:37 PM UTC
We are observing some degraded performance when searching and restoring packages. We are continuing to monitor the situation and taking appropriate actions.
- resolved Oct 19, 2022, 03:39 PM UTC
This incident has been resolved.