Progress Telerik incident

Kendo Dojo - Runner Issue Investigation

Minor Resolved View vendor source →

Progress Telerik experienced a minor incident on September 13, 2023 affecting Kendo UI Dojo, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2023, 03:05 PM UTC
Resolved
Sep 13, 2023, 04:33 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 13, 2023, 03:05 PM UTC

Affected components

Kendo UI Dojo

Update timeline

  1. investigating Sep 13, 2023, 03:05 PM UTC

    We are current investigating an issue where the Kendo Dojo (dojo.telerik.com) runner is not executing code from the editor.

  2. identified Sep 13, 2023, 03:23 PM UTC

    The conditions that cause the problem have been identified; this issue only affects a very small segment of users and only under a very specific circumstance. The issue is still in effect and we are continuing to investigate potential solutions.

  3. resolved Sep 13, 2023, 04:33 PM UTC

    Public use of Kendo dojo is verified available and stable.

  4. postmortem Sep 13, 2023, 04:33 PM UTC

    This event is unrelated to the dojo’s services or it’s client-side implementation. The public status incident was marked resolved as it does not affect the wider audience, while a parallel investigation is continuing for the affected internal audience’s networking configuration.