Profound Outage History
Profound degraded · 1 active incident View live status →Pingoru has recorded 57 incidents for Profound: 53 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 241 of 720 (34%) |
| May 2026 | 1 | 100 of 744 (13%) |
| June 2026 | 2 | 0 of 720 (0%) |
| July 2026 | 2 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 3 | 102 of 720 (14%) |
| October 2026 | 2 | 79 of 744 (11%) |
| November 2026 | 0 | 83 of 83 (100%) |
Incidents, newest first
Minor February 11, 2026 Profound External API wiederhergestellt 15m
Started Feb 11, 2026, 03:00 PM UTC· resolved Feb 11, 2026, 03:15 PM UTC
No vendor updates were posted for this incident.
Minor February 7, 2026 Profound External API wiederhergestellt –
Started Feb 07, 2026, 01:36 PM UTC· resolved Feb 07, 2026, 01:36 PM UTC
No vendor updates were posted for this incident.
Minor June 30, 2025 Degraded dashboard performance 8m Status (tryprofound.com)
Started Jun 30, 2025, 09:23 PM UTC· resolved Jun 30, 2025, 09:31 PM UTC
- investigating Jun 30, 2025, 09:23 PM UTC
The dashboard's performance has degraded due to high latency experienced by our authentication provider, Clerk. We are monitoring the situation.
- resolved Jun 30, 2025, 09:31 PM UTC
The issues have been resolved. We are continuing to monitor performance.
Major June 12, 2025 Auth Provider Clerk is down - dashboard unavailable and login issues 2h 20m Status (tryprofound.com)
Started Jun 12, 2025, 06:25 PM UTC· resolved Jun 12, 2025, 08:45 PM UTC
- investigating Jun 12, 2025, 06:25 PM UTC
Our authentication provider Clerk is currently experiencing an outage, which is causing cascading failures across our system. This has resulted in: Complete dashboard unavailability - users cannot access the dashboard interface Authentication failures - users are unable to log in to the platform Existing sessions may be terminated or experiencing intermittent issues The issue appears to be on Clerk's end as their service is not responding to authentication requests. This is impacting all users attempting to access our platform.
- investigating Jun 12, 2025, 08:11 PM UTC
The upstream provider has recovered, and we are monitoring performance. The dashboard and APIs should be operating normally again.
- resolved Jun 12, 2025, 08:45 PM UTC
Services are back to normal.
Minor February 11, 2025 Domain Analytics Log Ingestion API - Elevated Error Rates – Status (API - Agent Analytics Ingestion)
Started Feb 11, 2025, 05:54 PM UTC· resolved Feb 11, 2025, 05:54 PM UTC
- resolved Feb 11, 2025, 05:54 PM UTC
The elevated error rates previously reported in the Domain Analytics Log Ingestion API have been resolved. The issue was caused by unexpected traffic pressure on our gateway infrastructure. Our teams have addressed the gateway bottleneck and restored normal service operation. Thank you for your patience during this disruption.
Major December 12, 2024 OpenAI Service Outage Impacting ChatGPT Response Collection – Status (tryprofound.com)
Started Dec 12, 2024, 12:58 AM UTC· resolved Dec 12, 2024, 12:58 AM UTC
- resolved Dec 12, 2024, 12:58 AM UTC
OpenAI is experiencing a widespread service disruption affecting multiple services including ChatGPT, API access, and Sora. This outage is directly impacting Profound's daily ChatGPT response collection operations.