Proemion incident

Go-Live is failing

Minor Resolved View vendor source →

Proemion experienced a minor incident on June 26, 2025 affecting DataPortal and REST API, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 02:45 PM UTC
Resolved
Jun 26, 2025, 05:14 PM UTC
Duration
2h 29m
Detected by Pingoru
Jun 26, 2025, 02:45 PM UTC

Affected components

DataPortalREST API

Update timeline

  1. identified Jun 26, 2025, 02:45 PM UTC

    New device activation (go-live) currently has a problem, we are recovering the services.

  2. monitoring Jun 26, 2025, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 05:14 PM UTC

    This incident has been resolved.