Proemion incident

New data and diagnostics (realtime) functionality unavailable for

Notice Resolved View vendor source →

Proemion experienced a notice incident on June 22, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2020, 06:02 AM UTC
Resolved
Jun 21, 2020, 05:00 AM UTC
Duration
—
Detected by Pingoru
Jun 22, 2020, 06:02 AM UTC

Update timeline

  1. resolved Jun 22, 2020, 06:02 AM UTC

    Our internal messaging infrastructure had an incident between 5.20 and 9.02 UTC on 21jun2020. During this time new data coming from communication units was delayed and diagnostics (realtime) connectivity wasn't possible. The incident was caused by a mis-configuration of our messaging infrastructure. After the incident resolved backlogged data was processed so we see no data loss, just a delay.