Proemion incident

Elevated REST API Errors

Notice Resolved View vendor source →

Proemion experienced a notice incident on January 25, 2021 affecting DataPortal and REST API, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2021, 12:49 PM UTC
Resolved
Jan 25, 2021, 05:41 PM UTC
Duration
4h 51m
Detected by Pingoru
Jan 25, 2021, 12:49 PM UTC

Affected components

DataPortalREST API

Update timeline

  1. investigating Jan 25, 2021, 12:49 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue. As a consequence of the REST API errors, users might experience issues loading https://dataportal.proemion.com.

  2. resolved Jan 25, 2021, 05:41 PM UTC

    The issue has been identified and a fix deployed half an hour ago. We apologize for the lack of updates since opening the incident and we will try to do better next time.