Proemion incident

Degraded Performance in Data Processing

Minor Resolved View vendor source →

Proemion experienced a minor incident on May 23, 2017, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2017, 06:36 AM UTC
Resolved
May 23, 2017, 09:47 AM UTC
Duration
3h 10m
Detected by Pingoru
May 23, 2017, 06:36 AM UTC

Update timeline

  1. investigating May 23, 2017, 06:36 AM UTC

    We are currently experiencing delays in our data processing. Our tech team is working to resolve this issue.

  2. monitoring May 23, 2017, 09:15 AM UTC

    Tech team has fixed the problem. The Processing latency is decreasing back to normal. The problem was related to the situation we had at the 15th. the resulting code changes from the 15th. have been deployed today to solve the problem. We are monitoring the processing latency further. Thanks for your patience.

  3. resolved May 23, 2017, 09:47 AM UTC

    We are back to the normal processing latency.