Proemion incident

Elevated API Errors

Minor Resolved View vendor source →

Proemion experienced a minor incident on April 5, 2018, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2018, 01:23 PM UTC
Resolved
Apr 05, 2018, 02:57 PM UTC
Duration
1h 33m
Detected by Pingoru
Apr 05, 2018, 01:23 PM UTC

Update timeline

  1. investigating Apr 05, 2018, 01:23 PM UTC

    We're experiencing an elevated level of errors (Portal and API) and are currently looking into the issue.

  2. identified Apr 05, 2018, 01:33 PM UTC

    We have identified the cause and are in the process of recovering the affected components.

  3. monitoring Apr 05, 2018, 01:40 PM UTC

    The affected components have been successfully recovered. We are monitoring the system.

  4. resolved Apr 05, 2018, 02:57 PM UTC

    The issue has been resolved and we monitored the system closely during the last hour.