Proemion experienced a major incident on June 9, 2019 affecting DataPortal, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
DataPortal
Update timeline
- identified Jun 09, 2019, 10:50 AM UTC
We have identified a misconfiguration causing the DataPortal not to load via the web browser and showing a blank page instead. We are currently working on resolving the issue. All other services are fully operational. We advise customers to use the Standard Portal in the meantime.
- resolved Jun 09, 2019, 12:14 PM UTC
We have resolved the issue and DataPortal is fully accessible again.