Proemion experienced a minor incident on November 19, 2019 affecting DataPortal and Web Service and 1 more component, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
DataPortalWeb ServiceREST API
Update timeline
- monitoring Nov 19, 2019, 10:59 AM UTC
We experienced a short service interruption during a standard maintenance procedure. Services are back up, but performance of some parts of the system will be degraded while services return to a clean state in the background.
- monitoring Nov 19, 2019, 12:55 PM UTC
We identified and solved an issue on our virtual host infrastructure. Currently, we are monitoring the affected hosts very closely. All Data is processed normal again.
- resolved Nov 19, 2019, 02:56 PM UTC
The incident has been resolved. All systems are operating normally.