Proemion incident

Partial Fulda Data Center Power Outage

Major Resolved View vendor source →

Proemion experienced a major incident on May 6, 2024 affecting Data Processing and RealTime Connectivity, lasting 21h 25m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 10:01 AM UTC
Resolved
May 07, 2024, 07:27 AM UTC
Duration
21h 25m
Detected by Pingoru
May 06, 2024, 10:01 AM UTC

Affected components

Data ProcessingRealTime Connectivity

Update timeline

  1. investigating May 06, 2024, 10:50 AM UTC

    We are currently investigating this issue.

  2. identified May 06, 2024, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2024, 10:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 06, 2024, 11:12 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 06, 2024, 12:10 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 06, 2024, 01:57 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 07, 2024, 07:27 AM UTC

    This incident has been resolved.