Proemion incident

DigiCert Revocation Incident

Notice Resolved View vendor source →

Proemion experienced a notice incident on July 30, 2024 affecting Connection Service and Data Processing and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 08:01 AM UTC
Resolved
Jul 30, 2024, 11:11 AM UTC
Duration
3h 10m
Detected by Pingoru
Jul 30, 2024, 08:01 AM UTC

Affected components

Connection ServiceData ProcessingDataPortalWeb ServiceREST APIAEMP APIRealTime ConnectivityMobile Network Services

Update timeline

  1. identified Jul 30, 2024, 08:01 AM UTC

    At 00:41 CEST Digicert notified us of the following incident: https://www.digicert.com/support/certificate-revocation-incident We promptly verified that we were affected and are taking the necessary steps as instructed by Digicert to reissue and deploy new certificates. Based on previous experience with certificate renewals and rollouts we are confident that we can deploy new certificates before the revocation goes into effect. We expect no interruptions to services. We will post regular updates on this incident during the day.

  2. monitoring Jul 30, 2024, 09:15 AM UTC

    Certificates have been renewed and are being deployed and we continue to monitor all systems for any issues.

  3. resolved Jul 30, 2024, 11:11 AM UTC

    This incident has been resolved.