Proemion incident

Elevated API Errors

Critical Resolved View vendor source →

Proemion experienced a critical incident on November 14, 2024 affecting DataPortal and REST API and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 02:22 PM UTC
Resolved
Nov 14, 2024, 03:11 PM UTC
Duration
48m
Detected by Pingoru
Nov 14, 2024, 02:22 PM UTC

Affected components

DataPortalREST APIAEMP API

Update timeline

  1. investigating Nov 14, 2024, 02:22 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Nov 14, 2024, 02:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2024, 02:41 PM UTC

    We have restored service, it's fully operational. We are monitoring for any more adverse impact.

  4. resolved Nov 14, 2024, 03:11 PM UTC

    The incident has been resolved, we have identified the root cause.