Proemion incident

Data Plaform and Data Ingestion outage

Major Resolved View vendor source →

Proemion experienced a major incident on January 31, 2025 affecting Connection Service and Data Processing and 1 more component, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 08:38 AM UTC
Resolved
Jan 31, 2025, 12:26 PM UTC
Duration
3h 48m
Detected by Pingoru
Jan 31, 2025, 08:38 AM UTC

Affected components

Connection ServiceData ProcessingDataPortalWeb ServiceREST APIAEMP API

Update timeline

  1. identified Jan 31, 2025, 08:38 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 31, 2025, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2025, 12:26 PM UTC

    This incident has been resolved.