ProductPlan incident

One of our service providers is having an issue

Minor Resolved View vendor source →

ProductPlan experienced a minor incident on January 18, 2019 affecting ProductPlan Application, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2019, 08:05 PM UTC
Resolved
Jan 18, 2019, 08:10 PM UTC
Duration
4m
Detected by Pingoru
Jan 18, 2019, 08:05 PM UTC

Affected components

ProductPlan Application

Update timeline

  1. investigating Jan 18, 2019, 08:05 PM UTC

    Our help chat system is run by a third party system and they are currently having issues beyond our control. We are in touch with their support team and will report any additional information we can share. You can reach us via email at [email protected]

  2. resolved Jan 18, 2019, 08:10 PM UTC

    Our third party provider has resolved the issue.