ProductPlan experienced a major incident on August 14, 2019 affecting ProductPlan Application, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
ProductPlan Application
Update timeline
- investigating Aug 14, 2019, 09:48 PM UTC
We are investigating an issue where some users are experiencing an issue with logging into the application.
- monitoring Aug 14, 2019, 10:26 PM UTC
As part of a regular release there was an issue with cookies. We are continuing our investigation and rolling back the update. If you clear your cookie for the site you will be able to reconnect.
- resolved Aug 14, 2019, 10:29 PM UTC
We have resolved the issue and the application should be operating normally.