Prodly Outage History
Prodly is up right nowPingoru has recorded 50 incidents for Prodly: 6 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 6 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 544 (0%) |
Incidents, newest first
Notice July 8, 2026 An interruption in the Prodly AppOps service has occurred. 5m AppOps
Started Jul 08, 2026, 05:10 PM UTC· resolved Jul 08, 2026, 05:16 PM UTC
- investigating Jul 08, 2026, 05:10 PM UTC
An interruption in the Prodly AppOps service has occurred. Users may have trouble accessing the AppOps Release Tab. We are actively investigating the issue and will provide further updates.
- investigating Jul 08, 2026, 05:15 PM UTC
This incident has been resolved and services are back to normal. We will continue to monitor in case of any reoccurrence.
- resolved Jul 08, 2026, 05:16 PM UTC
This incident has been resolved.
Major May 21, 2026 Intermittent Connectivity Issues with Salesforce 6h 6m AppOps Deployment, AppOps, Metadata, Monitor
Started May 21, 2026, 09:31 PM UTC· resolved May 22, 2026, 03:38 AM UTC
- identified May 21, 2026, 09:31 PM UTC
Salesforce is reporting a performance degradation affecting its core services which seems to be impacting connectivity between Salesforce and Prodly services. User may experience intermittent errors accessing Prodly or performing deployments. We are monitoring https://status.salesforce.com/incidents/20004037 for updates.
- monitoring May 21, 2026, 10:58 PM UTC
We are no longer seeing connectivity errors in our application logs but are continuing to monitor the Salesforce incident.
- resolved May 22, 2026, 03:38 AM UTC
This incident has been resolved.
Minor February 27, 2026 Peformance Degradation - Next Gen Deployments –
Started Feb 27, 2026, 09:30 PM UTC· resolved Feb 27, 2026, 09:30 PM UTC
- resolved Mar 02, 2026, 04:49 PM UTC
AWS reported an issue with hardware degradation on one of our EC2 instances. As a result, deployments using the Next Gen deployment service may appear stuck or timing out.
Major February 26, 2026 Prodly AppOps Service Outage 43m AppOps Deployment, AppOps, Metadata, Version Control and 2 more
Started Feb 26, 2026, 10:27 PM UTC· resolved Feb 26, 2026, 11:10 PM UTC
- investigating Feb 26, 2026, 10:27 PM UTC
Prodly is currently experiencing a service outage within AWS. We are actively investigating the problem and will provide updates here.
- monitoring Feb 26, 2026, 10:40 PM UTC
We have identified that the issue is related to and outage within AWS Systems Manager which appears to be resolved now. Functionality should be returned to normal, however we are monitoring the service.
- resolved Feb 26, 2026, 11:10 PM UTC
This incident has been resolved and services are back to normal. We will continue to monitor in case of any reoccurrence.
Minor December 22, 2025 Partial Service Outage - Degraded Performance 2h 15m AppOps Deployment, AppOps, Metadata
Started Dec 22, 2025, 02:06 PM UTC· resolved Dec 22, 2025, 04:21 PM UTC
- investigating Dec 22, 2025, 02:06 PM UTC
We are currently experiencing a partial outage which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Data and Metadata Deployments may be triggered but not appear in Deployment History. In that case you will see the usual pop up that your deployment was submitted, but the deployment will not go through. We recommend retrying the deployment in that case. We will provide updates here as soon as more information is available. Thank you for your patience.
- monitoring Dec 22, 2025, 02:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 04:21 PM UTC
This incident has been resolved.
Major July 11, 2025 Partial Service Outage - Metadata Service 28m Metadata
Started Jul 11, 2025, 12:58 AM UTC· resolved Jul 11, 2025, 01:26 AM UTC
- investigating Jul 11, 2025, 12:58 AM UTC
We are currently experience an outage of our backend metadata service. Impact: Metadata jobs are being stuck in the queue and not being processed. The Prodly DevOps team is actively investigating the issue. We will provide updates here as soon as more information is available. Thank you for your patience.
- identified Jul 11, 2025, 01:00 AM UTC
The issue with the backend service has been identified and we are restarting the service.
- monitoring Jul 11, 2025, 01:06 AM UTC
The service has been restarted and is starting to pick up the jobs that were sitting in the queue. The DevOps team is continuing to monitor.
- monitoring Jul 11, 2025, 01:11 AM UTC
All metadata jobs that were previously queued have now been completed.
- resolved Jul 11, 2025, 01:26 AM UTC
The incident has been resolved.
Notice May 12, 2025 Partial Service Disruption - Degraded Performance 3h 15m AppOps Deployment, Version Control
Started May 12, 2025, 01:54 PM UTC· resolved May 12, 2025, 05:10 PM UTC
- identified May 12, 2025, 01:54 PM UTC
We are currently experiencing performance issues which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Some operations may be slower than usual or temporarily unavailable, mostly VCS related. We will provide updates here as soon as more information is available. Thank you for your patience.
- resolved May 12, 2025, 05:10 PM UTC
This incident has been resolved.
Minor May 12, 2025 Partial Service Distuption - Degraded Performance 3h 4m AppOps Deployment, AppOps, Salesforce Managed Package, Metadata
Started May 12, 2025, 09:48 AM UTC· resolved May 12, 2025, 12:53 PM UTC
- investigating May 12, 2025, 09:48 AM UTC
We are currently experiencing performance issues with our database, which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Some operations may be slower than usual or temporarily unavailable. We will provide updates here as soon as more information is available. Thank you for your patience.
- monitoring May 12, 2025, 10:25 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 12, 2025, 10:25 AM UTC
We are continuing to monitor for any further issues.
- resolved May 12, 2025, 12:53 PM UTC
This incident has been resolved.
Notice February 10, 2025 Prodly Service Incident – AppOps Deployment, AppOps, Metadata, Version Control and 1 more
Started Feb 10, 2025, 06:59 PM UTC· resolved Feb 10, 2025, 06:59 PM UTC
- resolved Feb 10, 2025, 06:59 PM UTC
This incident has been resolved.