ProDeal360 incident

Amazon Web Services (AWS) is currently experiencing an outage that is affecting some ProDeal360 users.

Minor Resolved View vendor source →

ProDeal360 experienced a minor incident on December 7, 2021 affecting Core Application, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:12 PM UTC
Resolved
Dec 08, 2021, 01:49 AM UTC
Duration
8h 37m
Detected by Pingoru
Dec 07, 2021, 05:12 PM UTC

Affected components

Core Application

Update timeline

  1. monitoring Dec 07, 2021, 05:12 PM UTC

    Our service provider, Amazon Web Services (AWS) is currently reporting connectivity issues which may impact the performance of ProDeal. We will continue to monitor the situation.

  2. monitoring Dec 07, 2021, 10:24 PM UTC

    We are continuing to monitor AWS as they fully recover.

  3. resolved Dec 08, 2021, 01:49 AM UTC

    This incident has been resolved.