Process Street incident

AI related features unavailable

Minor Resolved View vendor source →

Process Street experienced a minor incident on November 8, 2023 affecting Process Street Web Application, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 02:36 PM UTC
Resolved
Nov 08, 2023, 03:55 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 08, 2023, 02:36 PM UTC

Affected components

Process Street Web Application

Update timeline

  1. investigating Nov 08, 2023, 02:36 PM UTC

    Our customers have experienced and reported issues with AI related features in Process Street. At the moment, AI workflow import, AI workflow generation and AI tasks are not working properly. Our team is investigating whether this is an issue with our AI provider and will monitor the situation. As of our knowledge, no other features are affected.

  2. monitoring Nov 08, 2023, 03:45 PM UTC

    Our provider has implemented a fix and we are seeing recovery in affected AI features. Our engineers are monitoring the situation.

  3. resolved Nov 08, 2023, 03:55 PM UTC

    All AI features are now operational.