Probado incident

Hosted Antispam

Minor Resolved View vendor source →

Probado experienced a minor incident on November 17, 2020 affecting Antispam, lasting 7h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2020, 04:27 PM UTC
Resolved
Nov 17, 2020, 11:49 PM UTC
Duration
7h 22m
Detected by Pingoru
Nov 17, 2020, 04:27 PM UTC

Affected components

Antispam

Update timeline

  1. investigating Nov 17, 2020, 04:27 PM UTC

    We're presently aware that Emails are delayed in delivery through the antispam service. Our partners are actively investigating.

  2. identified Nov 17, 2020, 04:41 PM UTC

    Our provider has identified the root cause of the performance degradation and are working on a resolution

  3. resolved Nov 17, 2020, 11:49 PM UTC

    Our providers have resolved the issue with delayed email