Probado experienced a notice incident on March 10, 2021, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 10, 2021, 09:40 AM UTC
We're aware of users from Virgin Media having difficulty in connecting. This is a 3rd party broadband related incident and we are monitoring the situation. if you are having difficulty connecting and you're on virgin media please liaise with them to help diagnose connectivity.
- monitoring Mar 10, 2021, 10:24 AM UTC
We're continuing to monitor the connectivity issues experienced by Virgin Media broadband users. we're seeing more and more users appear to be able to connect via VPN again.
- monitoring Mar 10, 2021, 12:03 PM UTC
monitoring services are showing Virgin Media service are now returning to normal so we will now close 3rd party notice.
- resolved Mar 10, 2021, 12:04 PM UTC
monitoring services are showing Virgin Media service are now returning to normal so we will now close 3rd party notice.