Probado experienced a minor incident on August 17, 2021 affecting Office 365: Email, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2021, 12:14 PM UTC
Microsoft have informed us of a service affecting issue where by users may not receive / have delayed email (Microsoft incident: EX278721) We're monitoring the situation and will make clients aware of any updates published
- investigating Aug 17, 2021, 01:16 PM UTC
Update From Microsoft: Current status: We're reviewing service network connections to help us determine the root cause of the issue. Scope of impact: Impact is specific to users who are served through the affected infrastructure in Great Britain. Start time: Tuesday, August 17, 2021, 9:48 AM (8:48 AM UTC) Next update by: Tuesday, August 17, 2021, 3:30 PM (2:30 PM UTC)
- resolved Aug 17, 2021, 01:47 PM UTC
Update from Microsoft: Status: Service Restored Details Final status: We identified that service maintenance work was being carried out, resulting in service availability being limited. We've stopped the maintenance and are rescheduling it to take place out of hours, to remediate impact and prevent further service disruption. Scope of impact: Impact was specific to users who were served through the affected infrastructure in Great Britain.