Probado experienced a minor incident on June 21, 2022 affecting Office 365: Email and Office 365: Teams, lasting 17h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 21, 2022, 02:54 PM UTC
We're aware of users experiencing delays in Office 365 email delivery, Authenticating, teams and updating calendar events Microsoft presently have a large scale service affecting issue dubbed MO394389 affecting clients Latest posting from microsoft is listed below: Current status: We're continuing to see improvement in service availability across all impacted services which we're monitoring to ensure the impact is no longer occurring. Scope of impact: Impact is specific to some users located in EMEA, North America and Asia-Pacific.
- monitoring Jun 21, 2022, 02:54 PM UTC
We are continuing to monitor for any further updates.
- resolved Jun 22, 2022, 08:11 AM UTC
Update from MS: Final status: We’ve confirmed from our updated service monitoring that all services remain healthy following the targeted restarts. Additionally, we completed our investigation into the potential remaining impact to Outlook on the web and confirmed that this is a known issue which is unrelated to this event. Scope of impact: Impact was most severe in Western Europe but would also have impacted a small percentage of users located throughout EMEA, North America, and the Asia-Pacific regions. Root cause: An infrastructure power outage necessitated failing over Microsoft 365 traffic management servicing users primarily in Western Europe. This action failed to properly complete, leading to functional delays and access failures for several Microsoft 365 services.