Probado incident

Connectivity issue in Manchester DC

Minor Resolved View vendor source →

Probado experienced a minor incident on June 3, 2024 affecting VoIP (Voice over IP) and Data Services (Hosting), lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 12:31 PM UTC
Resolved
Jun 03, 2024, 12:46 PM UTC
Duration
14m
Detected by Pingoru
Jun 03, 2024, 12:31 PM UTC

Affected components

VoIP (Voice over IP)Data Services (Hosting)

Update timeline

  1. investigating Jun 03, 2024, 12:31 PM UTC

    We're aware of an issue affecting connectivity to the datacentre and are actively investigating

  2. monitoring Jun 03, 2024, 12:32 PM UTC

    A configuration change has been implemented to fix the issue and we are monitoring connections as they are coming back on line.

  3. resolved Jun 03, 2024, 12:46 PM UTC

    Connectivity has been fully restored.