Probado incident

Connectivity affecting some users in Manchester Datacentre

Minor Resolved View vendor source →

Probado experienced a minor incident on May 21, 2026 affecting Data Services (Hosting), lasting 13d. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:16 AM UTC
Resolved
Jun 03, 2026, 07:50 AM UTC
Duration
13d
Detected by Pingoru
May 21, 2026, 07:16 AM UTC

Affected components

Data Services (Hosting)

Update timeline

  1. identified May 21, 2026, 07:16 AM UTC

    We've identified the problem with some users being unable to connect to their services in the DC and have engineers working to resolve the issue

  2. monitoring May 21, 2026, 08:36 AM UTC

    Services are restored and after a power cycle - we're currently monitoring the in place hardware for issues.

  3. monitoring May 21, 2026, 09:35 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 03, 2026, 07:50 AM UTC

    Issue has been resolved and monitoring show stable connectivity