Privacy experienced a minor incident on August 2, 2023 affecting Transaction Processing, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction Processing
Update timeline
- investigating Aug 02, 2023, 02:35 PM UTC
We are currently investigating an issue that is causing an increase in authorization timeouts. Some cardholders may experience unexpected transaction declines. We'll update you as we learn more.
- monitoring Aug 02, 2023, 04:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 02, 2023, 05:45 PM UTC
This incident has been resolved.