Privacy incident

Degraded authorization performance

Minor Resolved View vendor source →

Privacy experienced a minor incident on August 9, 2023 affecting Transaction Processing, lasting 12h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 02:37 PM UTC
Resolved
Aug 10, 2023, 02:47 AM UTC
Duration
12h 10m
Detected by Pingoru
Aug 09, 2023, 02:37 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Aug 09, 2023, 02:37 PM UTC

    We are investigating an issue that is impacting authorizations which could cause unexpected declines for some users.

  2. monitoring Aug 09, 2023, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2023, 02:47 AM UTC

    This incident has been resolved.