Printful incident

Elastic search not working

Notice Resolved View vendor source →

Printful experienced a notice incident on November 30, 2022 affecting Checkout, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 06:12 AM UTC
Resolved
Nov 30, 2022, 06:12 AM UTC
Duration
Detected by Pingoru
Nov 30, 2022, 06:12 AM UTC

Affected components

Checkout

Update timeline

  1. resolved Nov 30, 2022, 06:12 AM UTC

    Due to the increased load on gp2, we exceeded available IOPS usage. We had to increase disk space and migrate ES to 7.10 to avoid downtime. After we increased the capacity of the gp2 node and increase the IOPS nodes amount, we migrated back to stable ES 5.6.